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Free Ground Shipping within the Continental US.

Shipping to USA Destinations:
Orders to Continental USA destinations are shipped for free 
We insure all packages at no additional charge to you.
Standard and free shipping is Fed Ex Ground, Fed Ex Home Delivery and USPS.

We do ship via UPS upon request.

Express Shipment:
We offer express shipments by Fed Ex at extra cost
We offer Overnight (next business day), 2 day business air, 3 day business air, and if if available in your area priority express for Saturday delivery. 
Because every shipment is different we show an estimated cost. 

Shipping to International Destinations:


International Customs Duties and Taxes:
Our prices and our shipping costs do not include any local customs duties or local taxes. For information on duties and taxes please contact your customs department. Typically most items arriving from overseas are charged either Customs duty and/or local taxes. Every country has different rules, so if you have questions please ask first and we will try to help. It is your responsibility to pay any Duties and Taxes.

We do NOT charge or collect "value added tax" (VAT) or customs fees for shipments to Canada. The customer is responsible to pay all VAT or customs fees when their package arrives in Canada.

We ship via Air Mail, and we offer for the additional cost the ability to ship via Fed Ex International Express and Economy.

  • UPS or FedEx: Strongly recommended for International Shipping. Tracking number issued, estimated 3-5 business days for delivery, UPS guarantee delivery. In the event of a lost or damaged package you will be issued a replacement or a refund.

  • USPS: International Customers BEWARE, while this option is a little less expensive; No tracking number is issued, allow 4 weeks for delivery. If your package gets lost or is damaged Thorsengallery is not responsible for a refund or replacement. International Mail services have proven to be unreliable. By selecting USPS you waive all rights to a refund or replacement order.

Shipping Costs:
Because every shipment is different we show an estimated shipping cost.
Please inquire by email info@ericthorsengallery.com for a quote. If you have any questions please contact us.


Transit Times

  • Domestic

    • UPS Ground: 5-7 business days.

    • UPS 3 Day: 3 business days.

    • UPS 2nd Day: 2 business days.

    • UPS Next Day: 1 business day.

    • UPS Next Day Early AM: Next business day before Noon.

  • International

    • UPS Expedited: Depends on location, generally 5 business days.

    • UPS Express: Depends on location, generally 3 business days.

    • US Mail Air Parcel Post: Depends on location, generally 4-6 weeks.100 % Satisfaction Guarantee
      Thorsen Gallery guarantees your satisfaction with your purchase.  If, for any reason, you are not satisfied with your purchase from Thorsen Gallery, return it within 30 days for credit, or refund of the original purchase price.


100 % Satisfaction Guarantee
Thorsen Gallery guarantees your satisfaction with your purchase.  If, for any reason, you are not satisfied with your purchase from Thorsen Gallery, return it within 30 days for credit, or refund of the original purchase price.


Returns:
Should your sculpture arrive damaged, please contact us immediately by phone, e-mail or fax for return instructions. We will resolve the problem as quickly as possible. Please call us 1.406.837.4366, e-mail: info@ericthorsengallery.com, or fax: 1.406.837.4520. We will have Fed Ex pick up the package, so please keep the box and all packing materials. Please do not hesitate to contact us with your concerns.

Returns without an authorization will not be accepted.  Postage cost for returning items is not covered.  If the return is due to an error we have made then will we refund the postage.

We have a 100% satisfaction guarantee. If, for ANY reason, you are not satisfied with your limited edition bronze sculpture purchased from Thorsen Gallery., you may return it within 30 days for credit toward another sculpture or refund of its original purchase price. Your only costs would be shipping charges & any necessary repair costs if the sculpture was damaged while in your possession. Package your return carefully and return to us, Please include a copy of your sales receipt / invoice.

Thorsen Studio -  Frog Gallery
570 Electric Ave
Bigfork, MT 59911, US
406-837-4366
email
info@ericthorsengallery.com

 


QUESTIONS? email: info@ericthorsengallery.com or call: 406.837.4366

Thorsen Gallery is a brick and mortar store selling sculptures and has been in the mail order business since 1993.


Thorsen Studio -  Frog Gallery
570 Electric Ave
Bigfork, MT 59911
406-837-4366
email
info@ericthorsengallery.com

Copyright 2009 Eric Thorsen   All Rights Reserved